Reengineering Team Dynamics: Structural Strategies for Improved Performance
“He wouldn’t give me the information. ‘That’s handled by his team,’ he said.” My team lead reported this to me, an in-house Organization Development partner and fellow Program Director–with a mix of frustration and resignation. She had just met with one of the Program Directors, aiming to gather insights into the client experience—especially the details […]
Withholding HOPE
Does your team learn from its mistakes? Learning from our missteps and failures is a common gap for most teams and organizations.
Is My Time More Important than Yours?
Throughout my 15+ year career, I’ve honed a conversational yet thorough interview process, ensuring respect and kindness.