Reengineering Team Dynamics: Structural Strategies for Improved Performance

Your Goal: boost cross-functional team performance

“He wouldn’t give me the information. ‘That’s handled by his team,’ he said.”  My team lead reported this to me, an in-house Organization Development partner and fellow Program Director–with a mix of frustration and resignation.  She had just met with one of the Program Directors, aiming to gather insights into the client experience—especially the details […]

Rooting Out the Actual Problem: Case Study

Content reads "as an organization development consultant, the “problem” my clients bring for resolution are sometimes only the visible consequence of a deeper or more complex problem.

As an organization development consultant, the “problem” my clients bring for resolution are sometimes only the visible consequence of a deeper or more complex problem. Merely addressing the symptom–however painful–would only obscure the root cause and postpone a full resolution.  Case in Point As an internal practitioner and program director at a large nonprofit serving […]

2 years, in the rearview mirror

From Uncertainty to Hope and Focus. Team Quest logo with "Client Highlights 2024", a North Compass signal in the background and an arrow pointing to the right.

Beyond Solo: Celebrating 2 years of a Collaborative Approach to growth, impact, and Organizational Magic! As your Organization Development partner, I’m celebrating 2 years in business (a little late). This year, I had the pleasure of advising many amazing people to help them move from feelings of UNCERTAINTY to HOPE and FOCUS. Here are just […]

Boost Learning with HOPE

How do you share learnings in the workplace? You can move the needle forward by considering these three lenses.

Withholding HOPE

Does your team learn from its mistakes? Learning from our missteps and failures is a common gap for most teams and organizations.

No One Wants Power

When joining a new group, have you ever noticed that when someone invites others to take on responsibility, no one steps forward?

Building Healthy Habits

For years, I struggled to establish a meditation routine. But after 30 days of meditating daily for at least 5 minutes, I can’t imagine a day without it!

Always Say Thank You

Recently, I informed a pro bono Subject Matter Expert that I would be declining their offer to work on my posted project, and to my surprise, he thanked me.